Resources related to: emotional labour

Australian Indigenous Leadership Centre [AILC] website

The Australian Indigenous Leadership Centre [AILC] offers training, mentoring and resources to support the development of Indigenous leadership at all levels.  Read a summary…

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Communicating with Emotional Intelligence

In it’s Academic Leadership for Course Coordinators online training, Curtin University provides modules such as, ‘Communicating with Emotional Intelligence’, that will be useful to academics working in other university contexts.  Read a summary…

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Getting feedback on your performance

Getting feedback from students in a friendly way, early in the piece, can enable you to put changes in place as you go along. This may help you avoid negative reviews through the formal feedback process at the end of the process. View video…

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How social relationships influence academic health in the ‘enterprise university’: an insight into productivity of knowledge workers

Ditton, M. (2009). How social relationships influence academic health in the ‘enterprise university’: an insight into productivity of knowledge workers.  Higher Education Research & Development, 28(2), 151-164. Read a summary…

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Is it time well spent? The relationship between time management behaviours, perceived effectiveness and work-related morale and distress in a university context

Kearns, H. & Gardiner, M. (2007).  Higher Education Research & Development, 26(2), 235-247. Read a summary…

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Keeping Cool – Building Teachers’ Resilience

Keeping Cool – Building Teachers’ Resilience is a website resulting from an ALTC project  intended to support beginning teachers, led by Mansfield, C., & Price, A. Read a summary…

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Pastoral care: an important part of the role

When students have problems, they often feel nervous about approaching a unit coordinator. If you want them to stay engaged and continue with their studies, they need to feel heard and valued. Pastoral care is an important part of the teaching role, and an integral part of the role of unit coordinators. View video…

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Reflective practice: engaging with student feedback about your unit

Handling hurtful feedback from your students – what to let go of, and what to do with the bits that have some truth in them. View video…

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University teaching: pastoral care

“There are so many things that can come up out of the blue and need to be dealt with…” An experienced academic offers some practical strategies about what to do when approached by a student with a concern or a complaint. Especially if you don’t immediately know what the solution needs to be. View video…

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Work Intensification and Emotional Labour among UK University Lecturers

Ogbonna, E., & Harris, L. (2004). Work Intensification and Emotional Labour among UK University Lecturers. Organizational Studies, 25(7), pp. 1185–1203. contexts.  Read a summary…

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