Gilbert, K. & Bennett, L. (2008). Making a difference: Comparing the impact of a unit improvement strategy on two Accounting and Finance units. (pp. 39- 46). Proceedings of AUQF2008: Quality and Standards in Education: Making a Difference. Canberra, Australia, 9-11th July.
This paper described efforts made at Monash University to use student evaluation data in a strategic and targeted way. The Centre for Advancement of Learning and Teaching (CALT) used Unit Evaluation Data as a guide to addressing challenges and improving teaching and learning in underperforming units. A team including the Head of Department, the unit coordinators and two CALT staff members was formed and areas of concern were identified and an intervention strategy was devised. Targeted interventions included assisting both unit coordinators with the quality of their feedback to students, building pedagogy skills and strategies for aligning unit objectives with teaching and assessment processes. Marked improvements on student feedback were demonstrated as a result. Overall, it was argued that valuable data sources such as student evaluation surveys need to be used to guide improvements in the design and delivery of units.